Refund policy

At DUFT Fragrance, we value customer satisfaction and ensure that every product is carefully checked before shipping.

Due to the nature of perfume and fragrance products, we do not accept returns or provide refunds for opened, used, or change-of-mind purchases.

However, if you receive a damaged, leaked, or wrong product, please contact us within 48 hours [2days] of delivery with clear photos/videos of the product and package. After verification, we will provide a replacement or suitable solution.

To request support, contact us through WhatsApp, Instagram, or email with your order details.

Thank you for shopping with DUFT Fragrance.